Engaging the team – engages the customer
In this series of articles, Gina Schaefer writes about her “Big 5” - the metrics herteam uses to track, report on and...
Be Seen. Be Known. Be Chosen
What every hardware store needs to know about modern visibility, customer trust, and future growth.
My name is Stefanie...
What makes a great Sales Manager at an independent lumberyard?
Turning high demand, tight margins, and contractor expectations into sales leadership success.
At Lumber / Building Materials (LBM) dealers,...
Lisbon 2025 -The Queen of the Sea and the future of DIY
Report by Thierry Coeman on the Global DIY Summit: Did the industry live up to its ambition?
Lisbon, the...
Jewson Farnborough: A Vision of the Future?
The Jewson Branch of the Future and what it means for Ireland’s Builders Merchants.
In a sector where tradition...
Sprezzatura, reflections from Bergamo
Our colleague Thierry Coeman has recently returned from the International Hardware Fair in Bergamo, Italy, and gives us a flavour on what...
Standing out in the Competitive Dutch DIY Landscape
Our colleague Thierry Coeman has recently conducted an interview with Corine Duchenne, Managing Director of Praxis. Both the Dutch brand Praxis (184...
Time Management Skills for Salespeople
Over the last number of years, I have worked with many lumber and building material dealers in the USA and Canada, and...
Reinventing connection, why trade fairs remain essential
Thierry Coeman shares with us more than three decades of experience in the international Home Improvement Sector.
He was...
The Future Calls
Ahead of his presentation at The Hardware Conference in April, The Hardware Journal spoke with Mathias Lönneker, Executive Vice President, Group Chief...
