When sustainability evolves towards competitive advantage
Nordströms - pioneering a Net-Zero future in DIY & Trade.
Our colleague and friend Thierry Coeman has provided an...
AI at the counter: The next frontier for builders merchants
For generations, the builders’ merchant counter has been the heartbeat of our industry, a place where relationships are built, advice is given,...
Step 1 – The Power of Being Seen
This article is Step One of Grit Blueprint's Visibility Framework, created by founder Stefanie Couch. This is a three-step system they use...
Interchalet, the Dutch hidden DIY treasure
Our colleague Thierry Coeman visits the Dutch Province of Limburg at the crossroads of Belgium, the Netherlands, and Germany, where the Romans...
Convenience: The latest battleground for merchants
The builders’ merchant sector is entering a period of profound change. For decades, our industry has been...
Engaging the team – engages the customer
In this series of articles, Gina Schaefer writes about her “Big 5” - the metrics herteam uses to track, report on and...
Be Seen. Be Known. Be Chosen
What every hardware store needs to know about modern visibility, customer trust, and future growth.
My name is Stefanie...
What makes a great Sales Manager at an independent lumberyard?
Turning high demand, tight margins, and contractor expectations into sales leadership success.
At Lumber / Building Materials (LBM) dealers,...
Lisbon 2025 -The Queen of the Sea and the future of DIY
Report by Thierry Coeman on the Global DIY Summit: Did the industry live up to its ambition?
Lisbon, the...
Jewson Farnborough: A Vision of the Future?
The Jewson Branch of the Future and what it means for Ireland’s Builders Merchants.
In a sector where tradition...
