The brutal truth, merchandising/pricing policy/housekeeping

Gathering Feedback from Honest SourcesIn 2013 I invited a group of peers, affectionally self-named “the pteradacyls” to tour our locations and...

The Growing Importance of Influencer Marketing

Influencer marketing has grown rapidly during the last three years and all the signs indicate that it will only become more important...

A hallmark for sustainability in the DIY world

The Belgian DIY & Home Improvement retailer, Brico Belgium, moved a few months ago to a brand new building, just at the...

It’s all about the mission

Since we first became aware of the impact of Covid and lockdowns on our industry, I’ve been...

The future of eCommerce in Europe

Online challenges and opportunities for SMEs. Which online strategy matches the expectations of the typical European shopper?

Knowing when it’s time to leave

Gina Shaefer, co-owner of A Few Cool Hardware Stores. It seemed so odd to me that almost as...

The Big Squeeze? I’m not so sure…

It’s tough and it’s only going to get tougher, as the Cost-of-Living Crisis bites further into consumer...

Spanish dynamism infects Europe

These are pretty busy times for trade fairs in Europe. The rapid succession made our European colleague, Thierry Coeman choose between the...

Be a Storyteller

I was alone in my little car, zipping down the GW Parkway at 6pm on a Thursday evening. It was 2002. The...

The importance of the Last Mile

Insight DIY’s Steve Collinge discusses how companies are being more creative with the final stages of the delivery process, including using new...