In a sector built on strong relationships and reliable service, a stable, engaged team is your greatest asset. However, finding and keeping skilled people is one of the toughest, and most expensive challenges in the industry today. You invest time and money in training a new team member, only to see them leave within a year, forcing you to start the costly cycle all over again.
Irish research shows the cost of replacing an employee can be as high as €14,000, and if that person was handling important tasks, the cost of lost work and productivity could climb even higher. This isn’t just a frustration, but also a significant drain on your bottom line.
In a competitive market, you can’t afford to get your hiring decisions wrong. The traditional CV and interview process only tells you if a candidate is eligible for the job based on their experience. It tells you very little about whether they are truly suitable, in other words, if they have the right attitude, motivation, and behavioural traits to thrive in your business and stay for the long haul. This is the gap where retention problems begin.
Why Good People Leave
The post-pandemic workforce has changed. Employees today are looking for more than just a salary. They want to feel valued, see opportunities for growth, and work in a positive environment where they feel they belong.
When an employee leaves, it’s often due to a fundamental mismatch that a CV could never reveal. Perhaps the role wasn’t what they truly enjoyed, their communication style clashed with the team’s, or they lacked the “adaptive capacity” to handle the fast-paced nature of the business. The result is disengagement, lower productivity, and eventually, another resignation.
The Solution: Moving from Guesswork to Data
What if you could predict which candidates would perform well and also love their job and stay with your company? This is where Harrison Assessments comes in.
For over 30 years, Harrison Assessments has helped businesses worldwide solve their talent challenges using predictive analytics. They provide data-driven insights that go far beyond the CV, helping you make smarter decisions in both hiring, development and retention. Their unique SmartQuestionnaire™ takes just 25 minutes but provides a wealth of information on 175 different traits, giving you a clear picture of a person’s core strengths, motivations, and potential derailers.
Hire Right, Then Keep Them Engaged
Their approach tackles retention from two critical angles:
1. Predictive Hiring: They start by helping you define what success looks like for each specific role in your business, from the sales representative to the yard supervisor. Their system then allows you to assess candidates against these key success factors. You can instantly see who has the behavioural DNA to succeed, reducing the risk of a bad hire by up to 75%. Imagine hiring people you know have a natural flair for customer service or the organisational skills to manage inventory effectively.
2. Engagement and Development: Hiring is only half the battle.
To keep your best people, you need to understand what engages them. The same Harrison data provides clear, actionable reports for your existing team.
These insights help you:
– Discover what truly drives each employee and tailor your management style to support their needs.
– Identify specific areas for growth and provide targeted training that boosts both skills and morale.
– Understand how different personalities interact and build more cohesive and productive teams.
By investing in your employees’ development based on their unique traits, you create a culture of support and opportunity, motivating your people to stay.
Your Next Step to a Stable Team
Stop the costly revolving door and start building a workforce with a solid foundation.
Request your complimentary HAI member demo of Harrison Assessments to see how you can save money and keep your best people in the business.
Contact Anastasiia Levdikova on +353-83-0234054 or emailanastasiya@harrisonassessments.com to book your demo today.
Anastasiia will be attending the HAI Masterclass on Recruitment and Retention on September 5th at Johnstown Estate Hotel and is offering free Personal Development reports to the attendees as a contribution to their growth and development on behalf of HAI.
ANASTASIIA LEVDIKOVA – Solutions Partner
