Lenehans, one of Ireland’s most established retail brands with over 150 years of service, has just recently launched one of Ireland’s first fully AI-powered shop assistants, setting a new standard for customer experience in the Irish DIY, home, and garden sector.
www.lenehans.ie is now one of Ireland’s most popular DIY websites, offering over 30,000 products spanning everything from greenhouses to beautifying your garden with solar lights, storage solutions, kitchen essentials, power tools, ladders, and even traffic cones.
Now, with the introduction of this cutting-edge AI technology, customers can enjoy an online experience that replicates the advice and expertise of an in-store assistant – all from the comfort of their own home.
“Our mission at Lenehans has always been to serve customers with the best products and the best service,” said Mark Lenehan, Managing Director of Lenehans. “By introducing Ireland’s first AI shop assistant, we’re making it even easier for our customers to find exactly what they need – whether that’s sourcing the right bolt for a project or getting expert help with DIY tasks.”
Unlike typical chatbots, the Lenehans AI Shop Assistant is a conversational expert. It is capable of:
- Providing tailored product recommendations
- Giving step-by-step DIY project guidance
- Checking real-time stock availability and delivery times
- Linking customers to the exact tools and materials required for their tasks.
With thousands of customer interactions since the launch, the AI assistant has already improved website navigation, boosted customer satisfaction, and enhanced overall purchase journeys on the Lenehans.ie website.
For further information visit www.lenehans.ie
