In the ever-changing retail industry, customer data is at the heart of any successful business. CORE Tech has developed a Customer Account Management (CAM) module that will change the way businesses handle and use their customer data, with a centralised hub that consolidates all your trade clients’ information, accessible to several departments and providing customisable access to critical data.
CORE Tech`s module enables you to harness your consumer data, improve customer service, and make smart data-driven decisions.
Their Customer Account Management Module:
- Assists in providing an efficient and excellent service to valued customers.
- Provides a clear picture of the business you do or more importantly you do not do with your customers.
- Uses your existing data to give access to a wealth of information about your customers from a single application.
- Consolidates recording of information at every touch point with your customers.
- Share notes on customers to ensure efficient and accurate communications.
You can easily view information about orders, products purchased, contact information, and more with CAM. Say goodbye to sifting through spreadsheets or paperwork to locate what you’re looking for; your data is now at your fingertips.
With CAM, your company can view and contribute to customer notes, chats, and essential facts. Because of this transparency, every encounter is fully informed and consistent. CAM operates within your security settings to protect your data by limiting access to sensitive client information to only approved staff.
The module enables you to provide greater visibility into consumer activities to your credit control staff. They can readily view order history, allowing them to make more educated decisions and better manage accounts. This level of understanding can result in faster payments and lower outstanding debts.
CAM improves your capacity to serve customers, manage accounts, and streamline internal operations. This product is a game changer for businesses trying to stay competitive and customer focused in today’s fast-paced retail climate by providing a single hub for data and communication.
For more information see www.coretechnology.ie
