Ever since its launch in early 2020 and even more so throughout the pandemic, Monsoon Consulting have been driving the new B2B site for leading heating, plumbing, and renewable energy company “Heat Merchants Group”.
Heat Merchants Group is a wholly Irish owned company trading as Heat Merchants and Tubs & Tiles. The group has 32 Heat Merchants branches and 12 Tubs & Tiles showrooms.
Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. The company also provides technical support services to customers including heating system design and specification, commissioning, ancillary certification, after-sale service, and installer training.
The sole objective of this project has been to allow Heat Merchants to present a full digital display of all projects in the company’s catalogue and with facilitating a new business model for real-time B2B ordering for their network of suppliers and business customers.
The new site takes advantage of all the key features & functionalities available in the Adobe Commerce suite, along with some deep and bespoke integrations with a number of key third parties systems to ensure the online operation is both live in real-time and fully coordinated with the whole business.
Users can intelligently search and find their local branch (via a Google Integrated Branch Locator), engage with customer services via a live webchat area and access a wealth of company information through their own unique account section within the site.
In addition, Monsoon have delivered the following essential core features:
- Live pricing
- Live Stock Availability Checker
- Click and Collect functionality
- Custom reports of ‘My Transactions’
- Shipping method selector on the Cart
- Google integrated Branch Locator
For more information on the site or how Monsoon Consulting can help your business, please go to www.monsoonconsulting.com