The Dulux Promise

At Dulux, they know that shoppers require reassurance when purchasing paint for a home project. They also know that decorators need to trust that their paints will deliver a professional finish. They want to give them the confidence to trust Dulux to decorate their space. They want to reassure them that with Dulux they will be 100% satisfied. And they are doing this through their Dulux Promise. The Dulux Promise means that if a customer is not happy with the colour, coverage or finish of any Dulux branded product they have purchased, Dulux will replace it.

The Dulux Promise campaign launched in March this year and will be supported on TV and radio nationwide throughout the year. T&C’s will of course apply. Dulux will handle all queries directly so if you get any enquires in store please direct customers to visit where they can learn more.

Retailers looking for additional information can contact their Dulux Sales Representative or the Dulux Technical Advice Centre on 021 422 0222